Customer Experience
Customer Experience Specialist
Remote (USA) Full-time Remote OK Posted July 19, 2026
Compensation
$45,000 - $58,000 + bonus
About the role
Be the friendly voice of Fleetline Mobility. Help renters and drive-to-own members with bookings, billing, and roadside support.
What you'll do
- Support customers via phone, chat, and email
- Resolve booking and payment questions with empathy
- Escalate and track complex cases to resolution
- Share customer insights with product and ops teams
What you'll bring
- 2+ years in customer support or hospitality
- Excellent written and verbal communication
- Comfortable with support tooling (Zendesk, etc.)
- Available for occasional weekend shifts
Fleetline Mobility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
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